Privacy Policy

Privacy Policy

Naturals Brands, Inc. respects your right to privacy and has developed the following Privacy Statement.

This website belongs to Naturals Brands, Inc. located at 100 Elm Street, Warren, RI 02885.  You may also contact us through our e-mail address, [email protected], call us at 1.800.665.3501 and 1.401.337.5544 or fax to 1.401.337.5545. 

Naturals Brands, Inc. is a wholesale only business.  Our website is secured and interested retail accounts who wish to order from Naturals Brands, Inc. may apply to be a customer.  After your application is received and approved, you may place orders immediately.

 

REGISTRATION

In order to use our website, a user must first complete the registration form.  During registration, a user is required to give certain information (such as name and email address).  This information is used to contact you about the products/services on our site in which you have expressed interest.  At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

 

INFORMATION WE COLLECT

Naturals Brands, Inc. is the sole owner of the information collected on this site.  We collect two types of information about our users, which allows us to better provide you with our services: Personally Identifiable Information and Non- Personally Identifiable Information.  Our primary goal in collecting information from you is to provide you with a smooth, efficient and customized experience while using our site and services.

• Personally Identifiable Information: This refers to information that lets us know the specifics of who you are.  We do not collect any Personally Identifiable Information unless you voluntarily provide it to us.  When applying for a Naturals Brands account, we will need to collect your name, phone number, physical address, e-mail address, telephone and facsimile numbers, if applicable, and certain statistical information in order to process your application and better serve your future needs as a customer.  If you do not provide the information necessary for us to provide a particular service or to perform a particular activity, we may not be able to comply with your request.
• Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual.  We gather certain information about you based upon where you visit on our Site in several ways.  This information is compiled and analyzed on both a personal and an aggregated basis.  This information may include the Uniform Resource Locator (“URL”) of the web site you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address.
• Cookies.  A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We use traffic log cookies to identify which pages are being used.  This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

 

OUR USE AND DISCLOSURE OF YOUR INFORMATION

We will primarily use your Personally Identifiable Information to provide our services to you, including:

1. Notifying our customers on application approvals, order status and shipping information.
2. Providing you with any requested information on your order or other company information.
3. Announcing upcoming promotions, sending periodic mailings on new products, providing information on upcoming events, and other information we feel is of interest to our customers.
4. Troubleshooting any problems or resolving disputes.

We do not sell, trade, or rent your Personally Identifiable Information to others.  We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation or to verify policies governing website laws and to protect against misuse.  We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

 

YOUR ACCESS TO AND CONTROL OVER INFORMATION

If you do not wish to receive e-mail, written correspondence, or telephone contact from our company, you may contact us via e-mail, in writing, or by calling to request that you be removed from these lists at any time.  You may also contact us at any time via email or phone to request any of the following information:

1. See what data we have about you, if any.
2. Change/Correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.

This request will not affect communications regarding orders placed with us or information regarding these orders.

 

LINKING TO THIRD PARTY WEBSITES

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

 

SHARING

We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services.  These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

 

SECURITY

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way.  While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  For further security on all accounts, each approved customer will be provided with their own User ID and password.  Even though we use encryption and updated technology to secure all information, no data transmission can be guaranteed 100% secure over the Internet or any wireless network.

 

MINORS

 We do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.

 

POLICY CHANGES

Naturals Brands, Inc. reserves the right to modify or amend this Privacy Statement at any time without prior notice.  We will post all changes to the Privacy Statement on our website.  Modifications and amendments will apply to all past and current users and replace all prior policies.